A-Z Gameday Guide - Levi's® Stadium

ACCESSIBLE (ADA) ACCOMODATIONS / MOBILITY SERVICES

Accessible Areas In-Stadium

Gate E	A1, A2, A3 elevators (in BNY East Mellon Club) service floors 1, 4, and 5
	A6 & A7 elevators (located at Gate E) service floors 1, 3 and 4
Gate F	A4 & A5 elevators (in Gate F lobby) service floors 1, 2, 3, 5, and 7
Gate A	B7 (in the small atrium to the right of NFL Shop at Super Bowl presented by Visa) services floors 2, 3, and 4
Gate B – Suite Tower Entry	B2, B3, & B4 elevators service floors 1 through 8 (B2 services floor 9 as well)
	C1, C2, & C3 elevators service floors 1 through 8
	C4 is a freight elevator that services floors 1 through 9
Gate C	C5 & C6 elevators (to right of stairs in Dignity Health Plaza) services floors 1, 2, 3, 5, and 7
	C7 elevator (to left of Yahoo Club in Dignity Heath Plaza) services floors 3 and 4

Ramp: The Gate C ramp accesses all levels and is the only ramp in the stadium.

Escalators: Escalators from the plazas to the Main Concourse are located at Gates A, C, and F. Escalators from the Main Concourse to Suites 1-50 & OC-A – OC-22, the 300 seating sections, and the 400 seating sections are located on the north end of the Main Concourse (behind section 146) and also on the south end of the Main Concourse (behind section 130). Floors 2 – 7 of the suite tower are connected by escalators located at the center of each floor. All escalators will run in an upward directions until the end of the third quarter, then switch to the downward direction.

Assistive Listening System: Assistive Listening Devices (ALD’s) are available at all four Guest Services offices (near Sections 105/106, 129/130 & 308/309). Fans will be asked to leave a valid driver’s license or other form of identification when the ALD is checked out.

Closed Captioning: Closed Captioning is available. Using your mobile phone web browser, log on to https://www.eegicap.com/captioncast/ (event ID is “levis”). Guest may also check out a Closed Captioning device by visiting any Guest Services

I am traveling with a disabled person. What transportation options are available? Can I rent a scooter or wheelchair?

Green Lot ADA is designated as the ADA parking lot. A state issued ADA tag is required along with your parking permit. The person to whom the ADA tag is issued must be in the vehicle to gain access to the ADA parking lot. ADA parking permits can be purchased at superbowl.clickandpark.com.

At Levi’s® Stadium, ADA staff will be onsite to assist guests with disabilities to and from their seats. There will be no rental of wheelchairs or scooters.

Is there a specific area where I can unload a wheelchair from a vehicle?

Green Lot ADA will be the designated ADA parking lot and will accommodate the unloading of a wheelchair from each parking space (1.5 spaces per vehicle). Guests must have a Green Lot ADA parking permit along with a state issued ADA tag to gain access to the parking lot. The person to whom the ADA tag is issued must be in the vehicle to gain access to the ADA parking lot. Parking permits can be purchased at superbowl.clickandpark.com.

Is there a place where I can be dropped off near the stadium if my ride does not have a parking pass or ticket?

There is not a designated drop off area if your ride does not have a ticket or parking permit.

Are shuttles available from my parking lot to the stadium?

There are no shuttles to the stadium from any of the parking lots. Any shuttles that typically run for 49ers regular season games will not be running for Super Bowl 50.

Is the stadium wheelchair accessible?

Yes. Levi’s® Stadium elevators and escalators are available to accommodate guests with disabilities.

ALCOHOL SALES POLICY

» Alcohol will be sold at authorized concession stands and will be vended in concourse areas only.
» Guests must be 21 years of age or older and in possession of valid government issued I.D. (or passport for international guests) to purchase, handle or consume alcoholic beverages.
» Guests providing alcohol to minors will be ejected and subject to arrest.
» Excessive consumption of alcohol is prohibited – maximum of two (2) alcoholic beverages per purchase.
» Drunk and disorderly conduct or violation of any alcohol policy will result in ejection from the game without refund and the violator(s) may be subject to arrest.
» Serving sizes may not exceed 20 ounces for beer, 6 ounces for wine and 1.5 ounces for distilled spirits, which should never be sold in double servings.
» All alcohol sales will cease at the end of the 3rd quarter.
» Stadium Management and the NFL reserve the right to change policies or procedures at any time without notice.

ATMs

Automated Teller Machines (ATMs) are located inside and outside Levi’s® Stadium near the following sections:

» NFL Shop at Super Bowl presented by VISA inside Gate A
» Lower Concourse Sections – 104, 117, 129
» Upper Concourse Sections – 308 & 321

SUPER BOWL CODE OF CONDUCT

» The NFL is committed to creating a safe, comfortable and enjoyable experience for all fans. As such, fans are required to refrain from the following:

» Behavior that is unruly, disruptive or illegal in nature;
» Intoxication or other signs of drug or alcohol impairment that result in irresponsible behavior;
» Foul or abusive language or obscene gestures or clothing;
» Interference with the progress of the game (including throwing objects on the field and any unauthorized entry to the field of play);
» Failing to follow instruction of Super Bowl personnel;
» Verbal or physical harassment of any other fan or person;
» Violations of any Levi’s® Stadium policies, local City of Santa Clara ordinances, state or federal laws

» Guests who are subjected to unruly fans or witness violations of the Code of Conduct can call the Guest Services Hotline (579.4600) or send a text to 69050, with keyword SB50 <SPACE> followed by ISSUE and LOCATION. Message and data rates may apply.
» Fans also may visit one of the Super Bowl Guest Services offices at any point during the Super Bowl. Guest Services staff will be on standby, ready to assist.
» Committing any of the above listed violations, or others not listed, may result in ejection from the stadium, prohibition from attending future events, and/or arrest.

EXITING THE GAME

When leaving the game, fans should exit from the same Entry Plaza that they entered through if utilizing the same mode of transportation that was used to get to the game. Fans can use the below as a guide.

» Fans taking Great America ACE or Lick Mill VTA from game – exit through Verizon Entry Plaza.
» Fans taking Great America VTA from game – exit through Snickers Entry Plaza.
» Fans taking an UBER from game – exit through Snickers Entry Plaza.
» Fans taking a TAXI from game – exit through Verizon Entry Plaza.

FIRST AID/MEDICAL

» Should you need immediate emergency medical assistance, please call 911.
» Levi’s® Stadium guests are encouraged to report unruly guest behavior by contacting the nearest stadium personnel or by texting keyword “SB50” and then a message that includes description of the issue and the location to 69050.
» In non-emergency situations, guests requiring medical assistance should contact any uniformed staff member or visit a First Aid station.
» First Aid stations are located throughout the stadium concourses near the following seating sections:

» Main Concourse – 122
» Upper Concourse – 323
» Suite Tower Atrium

» First Aid also will be available at the NFL Tailgate Party and in GameDay Fan Plaza.

GAMEDAY FAN PLAZA PRESENTED BY SAP

» Open 11AM-2PM to all Super Bowl 50 ticketholders after passing through security.
» Entertainment: FREE concerts at SAP Concert Stage, CBS Sports & NFL Network sets, marching bands, Super Bowl Gospel Choir, cheerleader appearances
» Activities: Vince Lombardi Trophy photo op, fan tattoos, postcard-to-home stations and MORE
» Concessions: Food and beverage available for purchase
» Merchandise: NFL Shop at Super Bowl Presented by VISA

SUPER BOWL GUEST SERVICES

» Fans needing assistance may visit one of the Super Bowl Guest Services offices.
» Guest Services offices can be found near the following sections:

» Main Concourse – Gate A near section 101
» Main Concourse – Gate F near sections 105 & 106
» Main Concourse – Gate C near sections 129 & 130
» Upper Concourse – near sections 308 & 309

LOST AND FOUND

» All lost and found items will be located at Guest Services office 105 for 45 minutes after the game.
» Guests can also inquire from home about lost items by filling out the lost and found form. Once a lost and found form is submitted, please allow 2-3 business days for a response. Guests will only receive a phone call if the missing item is found.
» Items turned into lost and found will be held for 30 days before donated to a charitable organization. Levi’s® Stadium is not responsible for any lost or damaged items.
» Guests can call 408.673.2180 if unable to complete the form online.

MOBILITY SERVICES/ACCESSIBLE SERVICES ACCOMMODATIONS

Gate E

» A1, A2, A3 elevators (in BNY East Mellon Club) service floors 1, 4, and 5
» A6 & A7 elevators (located at Gate E) service floors 1, 3 and 4

Gate F

» A4 & A5 elevators (in Gate F lobby) service floors 1, 2, 3, 5, and 7

Gate A

» B7 (in the small atrium to the right of NFL Shop at Super Bowl presented by Visa) services floors 2, 3, and 4

Gate B – Suite Tower Entry

» B2, B3, & B4 elevators service floors 1 through 8 (B2 services floor 9 as well)
» C1, C2, & C3 elevators service floors 1 through 8
» C4 is a freight elevator that services floors 1 through 9

Gate C

» C5 & C6 elevators (to right of stairs in Dignity Health Plaza) services floors 1, 2, 3, 5, and 7
» C7 elevator (to left of Yahoo Club in Dignity Heath Plaza) services floors 3 and 4

Ramp: The Gate C ramp accesses all levels and is the only ramp in the stadium.

Escalators: Escalators from the plazas to the Main Concourse are located at Gates A, C, and F. Escalators from the Main Concourse to Suites 1-50 & OC-A – OC-22, the 300 seating sections, and the 400 seating sections are located on the north end of the Main Concourse (behind section 146) and also on the south end of the Main Concourse (behind section 130). Floors 2 – 7 of the suite tower are connected by escalators located at the center of each floor. All escalators will run in an upward directions until the end of the third quarter, then switch to the downward direction.

Assistive Listening System: Assistive Listening Devices (ALD’s) are available at all four Guest Services offices (near Sections 105/106, 129/130 & 308/309). Fans will be asked to leave a valid driver’s license or other form of identification when the ALD is checked out.

Closed Captioning: Closed Captioning is available. Using your mobile phone web browser, log on to https://www.eegicap.com/captioncast/ (event ID is “levis”). Guest may also check out a Closed Captioning device by visiting any Guest Services offices.

NFL TAILGATE PARTY

Invitation-only event – game ticket and party ticket required for admission.

NFL ON LOCATION

» Super Bowl 50 game ticket and NFL On Location hospitality ticket are required for access to ALL party venues.
» On Location guests will be directed to their hospitality venues by staff holding On Location signage.
» On Location Super Bowl Club at the Santa Clara Convention Center opens at 11AM.
» On Location venues at Levi’s® Stadium open at 11:30AM – enter through Snickers Entry Plaza.
» On Location ticketed fans should enter Gate B if going to the West Club, Gate E if going to the East Club, Gate F if going to Michael Mina’s restaurant and Gate A if going to the 49ers Museum.
» Visit NFLONLOCATION.com to access other exclusive NFL event experiences throughout the year!

NFL SHOP AT SUPER BOWL PRESENTED BY VISA

Authentic Super Bowl 50 Merchandise Locations

» Officially licensed merchandise is available at sales locations throughout Levi’s® Stadium.
» Visit the Main Team Store located just inside Gate A for your exclusive line of products only available at the game. With more than 15,000 square feet of selling space, and the widest selection of gear, take home a piece of history from Super Bowl 50.

Outside Merchandise Locations:

» GameDay Fan Plaza store located inside California Great America Pavilion
» Two trailers in GameDay Fan Plaza
» Gate A, B, C, F (on Tasman)
» Two locations at the NFL Tailgate Party (for guests of the NFL Tailgate Party only)

Inside Merchandise Locations:

» Flagship Store – Located just inside Gate A
» Main Concourse – 106, 109, 116, 120-121, 123-124, 131
» Upper Concourse – Pepsi and Bud Light stands, 303, 326, 409, 413
» BNY Mellon Club, Levi’s Club, United Club (two locations)
» SAP Tower

PARENT SERVICES AT LEVI’S® STADIUM

The facilities in place for new parents visiting Levi’s® Stadium are undoubtedly on par with the best in all of professional sports, if not the best overall. Specifically, Levi’s® Stadium already provides the following services:

» Outlets for plugging in breast pumps
» Counter space for diaper changing
» Sinks and trash cans
» HVAC temperature maintained at a level which would be comfortable in a dressing room type of environment
» Privacy from the passing crowd
» Display and/or sound of the live game
» Free WiFi and strong cellular service

Private family restrooms are located throughout the stadium on all concourses, Club and Suite Levels. Family restrooms are fully equipped with all of the above, except for the “comfortable armchairs” and “lockers for renting”. In fact, every restroom in the stadium – men’s and women’s – includes at least one bathroom stall that features a baby-changing table as well as sinks and trash cans, a climate-controlled environment and privacy from passing crowds. For those new parents who do prefer a more private experience with their newborn child, there are three Dignity Health First Aid Stations at Levi’s® Stadium (adjacent to Section 122, Section 323 and SAP Tower Atrium) that provide for comfortable armchairs along with private areas for breastfeeding and diaper changing.

Additionally, children under two (2) years of age are allowed entry without a ticket if accompanied by an adult with a valid ticket and must share the adult’s seat. Levi’s® Stadium would like to highlight some additional policies geared to improve the experience of new parents attending events at the stadium:

» Diaper bags accompanying a child are permitted, but are subject to search and will be tagged.
» Levi’s® Stadium strongly advices that stickers, a name tag and additional information be pinned to the clothing of young children that may require assistance.
» Wristbands that can be given to children with the parents contact information, as well as seat location, are available at any of Levi’s® Stadium Guest Services Stations located on the main and upper concourse.
» Strollers are welcome at Levi’s® Stadium, but are not allowed to be stored in an aisle or under a seat. Strollers may, however, be checked in at the following Guest Service Stations.
» Guest Service Station located on the outer perimeter of the main concourse above Toyota Gate F near sections 105/106.
» Guest Service Station located on the outer perimeter of the main concourse above Dignity Health Gate C near sections 129/130.
» Guest Service Station located on the outer perimeter of the upper concourse near sections 308/309.
» Security guards are regularly trained on what items are allowed/prohibited to enter Levi’s® Stadium, including breast pumps.

After thoroughly evaluating the products in the marketplace, Levi’s® Stadium recently ordered four lactation stations as a pilot program that will launch in 2016, possibly in time for Super Bowl 50 if the construction schedule allows. Levi’s® Stadium is always looking for new ways to better serve our guests and like the idea that the presence of these stations should help raise awareness among patrons about the availability of public facilities for new parents.

GAMEDAY PARKING

» All parking lots open at 9AM PST on Super Bowl 50 Sunday
» Tailgating will not be allowed in any Super Bowl 50 parking lots
» There will be no bus, limousine, sedan or shuttle drop off or pick up areas at Levi’s® Stadium for Super Bowl 50
» All fans must have a valid game ticket in order to purchase a parking pass, which can be purchased on superbowl.parkmobile.com

Important: A strict anti-scalping policy is in effect for Super Bowl 50, and all orders are reviewed by the NFL within 48 hours of purchase. Once an order is approved, it can be shipped via FedEx. FedEx orders will begin to ship in mid-January 2016. International orders may be subject to additional shipping fees. FedEx cannot be delivered to Post Office boxes.

ACCESSIBLE PARKING

» ADA parking is offered in select lots. A state issued ADA tag must accompany your ADA parking permit, and the person to whom the tag is issued must be present in the vehicle.
» All fans must have a valid game ticket in order to purchase a parking pass, which can be purchased on superbowl.parkmobile.com
» Once you have purchased an ADA parking permit, you will be contacted by the NFL Mobility Assistance Team to determine your needs once parked. There will be an ADA assistance team onsite to help anyone with mobility needs get from their car to their seats.
» For ADA related questions, please email superbowlada@gmail.com or call the NFL Mobility Hotline at 408-579-4610.

View More Parking Information and FAQs | Purchase Gameday Parking

PROHIBITED ITEMS IN LEVI’S® STADIUM

The following list is a guide only. It is not intended to be all-inclusive.

» Alcohol
» Food
» Animals (except assistive animals)
» Footballs
» Banner (any object that obstructs the view of another)
» Fireworks
» Beach Balls
» Frisbees
» Beverage
» Laser Lights and Pointers
» Camcorders
» Mace / Pepper Spray
» Containers of any type
» Noisemakers and Horns
» Aerosol Cans
» Poles, Sticks, Missile-like objects of any kind
» Coolers (of any size)
» Bottles
» Tripods
» Drones
» Umbrellas
» Weapons, Knives and Explosives
» Whistles

Note: Prohibited items and items determined to not be appropriate for entry into the stadium will be the responsibility of the ticketholder and cannot be accepted or checked by the NFL, Levi’s® Stadium or the Santa Clara Police Department. We urge spectators to secure these items in vehicles or their hotel rooms. The NFL, Levi’s® Stadium and the Santa Clara Police Department will not store prohibited or excluded items for spectators.

Cameras and Binoculars — Small cameras and binoculars will be allowed. No spectator cameras with lenses more than six inches (6″) long will be permitted. Again, camcorders will be prohibited. Binocular cases and camera bags are not permitted.

* Items purchased after passing through security on gameday will be allowed into Levi’s® Stadium.

The cooperation, patience and understanding of spectators are greatly appreciated by the National Football League, Levi’s® Stadium and the Santa Clara Police Department.

SECURITY SCREENING ON GAMEDAY BEGINS AT 11AM PT.

PLEASE COME EARLY TO AVOID DELAYS AND SPEED THE ENTRANCE OF ALL SPECTATORS.

RESTROOMS

» There are public restrooms for men, women and families conveniently located on all levels of the stadium. All restrooms are accessible to guests with disabilities.
» Baby changing stations are located in all family restrooms throughout Levi’s® Stadium. These restrooms can be found on all concourses and on each Club and Suite level.
» Family restrooms are located on the Main Concourse (Sections 108 & 127), Upper Concourse (Sections 309 & 320), Suite Tower (Sections 511, 523, 611, 624, 711, 723), in the Suites, Clubs and on the Verizon Press Level.

RESPONSIBLE DRINKING PROGRAM

» Bud Light, Levi’s® Stadium and the NFL want to remind adult fans (21+) to be a Bud Light Good Sport by drinking responsibly, being or using a designated driver or otherwise ensuring you have a safe ride home.
» The Bud Light Good Sport Designated Driver Program provides one complimentary soft drink to those who pledge to be designated drivers on event day. Guests can register for this program by visiting one of the Designated Driver kiosks or the Guest Services Stations located throughout the stadium.

ROADSIDE ASSISTANCE

» For assistance within Levi’s® Stadium Parking Lots from 7AM-11PM, coordinate with on-site parking management for assistance.
» For assistance within Levi’s® Stadium Parking Lots after 11PM, call 1.800.222.4357 (1.800.AAA.HELP) for service. There may be a charge associated with this service.

NO RE-ENTRY TO STADIUM PERIMETER

Re-entry is not allowed once a guest exits the stadium’s secured perimeter.

SUPER BOWL SCREENING PROCEDURES FOR SPECTATORS

Security screening at Levi’s® Stadium will be significantly heightened for Super Bowl 50 and will begin at 11am PT on gameday. To provide a safe environment and to expedite fan entry into the stadium, the NFL limits the size and type of bags that may be brought into Levi’s® Stadium. Visit nfl.com/allclear for more details.

All items carried by spectators will be carefully inspected and potentially not permitted into Levi’s® Stadium. Consistent with all NFL games, the NFL strongly encourages fans not to bring any type of bag to the Super Bowl, but if necessary, those outlined below are permissible:

» Bags that are clear plastic, vinyl or PVC and do not exceed 12″ x 6″ x 12″ OR
» One-gallon clear plastic freezer bag (Ziploc bag or similar) AND
» Small clutch bags, 4.5″ x 6.5″, with or without a handle or strap, can be taken into the stadium with one of the clear plastic bag options.
» An exception will be made for medically necessary items after thorough inspection at a gate designated for this purpose.

Prohibited bags include, but are not limited to: purses or bags larger than 4.5″ x 6.5″, coolers, briefcases, backpacks, fanny packs, cinch bags/draw string bags that are not clear or exceed 12″ x 6″ x 12″, luggage of any kind, computer bags, binocular cases and camera bags, and large traditional seat cushions that have pockets, zippers, compartments or covers.

SUPER BOWL GAMEDAY SCHEDULE

All times are approximate.

» Entry Plazas and Stadium Gates Open: 11AM
» Team Warm-Ups: 2:15PM
» National Anthem & Player Introductions: 3:15PM
» Kickoff: 3:25PM

SMOKING

» In accordance with the Santa Clara City Ordinance, Levi’s® Stadium is a SMOKE-FREE
» Guests smoking vapor cigarettes, electronic cigarettes and joints are asked to adhere to the same policy.
» Designated smoking areas have been established at select location(s) within the stadium perimeter.

TAXIS, UBER, BLACK CARS AND LIMOS

» Uber drop-off and pick-up location is in Red Lot 7, north of the stadium.
» Taxi drop-off and pick-up location is on Calle De Luna, east of the stadium.
» Black cars and limos should have purchased a parking permit for each fare at clickandpark.com as there will be no designated black car/limo drop-off or pick-up area.

TICKET RESOLUTION

» If ticket issues arise outside of the stadium, the Ticket Resolution Office is located at the Santa Clara Convention Center.
» If ticket issues arise inside the stadium, the Ticket Resolution Office is located at the Levi’s ® Stadium Ticket Office (Gate F).

TICKET RE-ENTRY POLICY

Re-entry is not allowed once a guest exits the stadium’s secured perimeter.

FAQS

GETTING TO THE GAME
Where is Levi’s® Stadium located?
Levi’s® Stadium is located at 4900 Marie P. DeBartolo Way, Santa Clara, CA 95054.

What time do the gates open?
The stadium gates will open at 11AM on Super Bowl Sunday, simultaneously with the Stadium Entry Plazas and GameDay Fan Plaza Presented by SAP.

How can I get to the stadium on gameday?
If you are driving to Super Bowl 50, every vehicle entering Levi’s® Stadium parking lots will need a parking permit. Only Super Bowl 50 ticketholders will be allowed in Levi?s Stadium® parking lots on gameday. Permits can be purchased at superbowl.clickandpark.com.

Uber drop-off and pick-up location is in Red Lot 7, north of the stadium.
Taxi drop-off and pick-up location is on Calle De Luna, east of the stadium.

Black cars and limos should have purchased a parking permit for each fare at superbowl.clickandpark.com as there will be no designated black car/limo drop-off or pick-up area.

Capitol Corridor: Regional public transportation service from Sacramento through East Bay to Levi’s® Stadium please click HERE. Exiting the stadium: Capitol Corridor patrons must exit through Gate F and bear right on the Tasman Bridge, down the stairs to the ACE-Capitol Corridor platform.

Valley Transportation Authority: Visit VTA.org/SB50 for information on how to access Levi’s® Stadium on gameday using VTA.

Please note: NO TRAIN TICKETS will be sold at Levi’s® Stadium. All train tickets must be purchased in advance and be roundtrip.

Will there be road closures on Super Bowl gameday?
Tasman Drive will be closed from Great America Parkway to Calle De Sol. Permitted vehicles will be allowed access from Calle De Sol to/from Centennial Blvd. Lafayette Street will be closed southbound from Great America Way to Calle De Primavera. All other roads will be open, but please visit quickmap.dot.ca.gov for traffic updates.

How do I receive alerts on road closures?
Updates on all roads leading to Levi’s® Stadium can be found at quickmap.dot.ca.gov

I am traveling with a disabled person. What transportation options are available? Can I rent a scooter or wheelchair?
Green Lot ADA is designated as the ADA parking lot. A state issued ADA tag is required along with your parking permit. The person to whom the ADA tag is issued must be in the vehicle to gain access to the ADA parking lot. ADA parking permits can be purchased at superbowl.clickandpark.com.

At Levi’s® Stadium, ADA staff will be onsite to assist guests with disabilities to and from their seats. There will be no rental of wheelchairs or scooters.

Is there a specific area where I can unload a wheelchair from a vehicle?
Green Lot ADA will be the designated ADA parking lot and will accommodate the unloading of a wheelchair from each parking space (1.5 spaces per vehicle). Guests must have a Green Lot ADA parking permit along with a state issued ADA tag to gain access to the parking lot. The person to whom the ADA tag is issued must be in the vehicle to gain access to the ADA parking lot. Parking permits can be purchased at superbowl.clickandpark.com.

Is there a place where I can be dropped off near the stadium if my ride does not have a parking pass or ticket?
There is not a designated drop off area if your ride does not have a ticket or parking permit.

Are shuttles available from my parking lot to the stadium?
There are no shuttles to the stadium from any of the parking lots. Any shuttles that typically run for 49ers regular season games will not be running for Super Bowl 50.

What time do the parking lots open and close?
All lots open at 9AM and close two hours after the end of the game. Overnight parking is not available.

Are there any transportation restrictions for the Super Bowl that are different from a normal game at Levi’s® Stadium?
You must have a parking permit to gain access to Levi’s® Stadium parking lots on gameday. Parking permits can be purchased at superbowl.clickandpark.com for ticketed guests.
Fans who have a parking permit may bring their own food and beverages into the parking lot; however, grills and occupying additional parking spots with structures or tents will not be permitted on Super Bowl Sunday. Fans who bring their own food and beverages into the lot will not be permitted to take that food into the stadium.

Is there a VIP entrance?
All guests are subject to the same security screening procedures and should enter the Entry Plaza that they are directed to by Super Bowl Guest Services staff once onsite.
Where do I enter for club seats and suites?
Club and suite level ticketholders should enter the Entry Plaza that they are directed to by Super Bowl Guest Services staff once onsite. After passing through the Entry Plaza, club and suite level ticketholders should enter the gate designated on their ticket for easiest access to their seats.

Am I allowed to tailgate before the game?
You must have a parking permit to park in Levi’s® Stadium parking lots. Parking permits can be purchased at superbowl.clickandpark.com for ticketed guests. Fans who have a parking permit may bring their own food and beverages into the parking lot; however, grills and occupying additional parking spots with structures or tents will not be permitted on Super Bowl Sunday. Fans who bring their own food and beverages into the lot will not be permitted to take that food into the stadium.

What is an Entry Plaza?
All fans arriving to Levi’s® Stadium for Super Bowl 50 will pass through an Entry Plaza. The Entry Plazas will act as the main security checkpoint. Super Bowl Guest Services staff will be onsite to direct fans to the most convenient Entry Plazas from each arrival location at Levi’s® Stadium. The Entry Plazas will open at 11AM on Super Bowl Sunday. Due to heightened security, we encourage you to arrive early to avoid delays.

When leaving Super Bowl 50, fans should exit the game from the same Plaza that they entered through if utilizing the same mode of transportation that was used to get to the game. Fans can use the below as a guide.

• Fans taking Great America ACE or Lick Mill VTA from game – exit through Verizon Entry Plaza.
• Fans taking Great America VTA from game – exit through Snickers Entry Plaza.
• Fans taking an UBER from game – exit through Snickers Entry Plaza.
• Fans taking a TAXI from game – exit through Verizon Entry Plaza.

The Stadium Entry Plazas are sponsored by Pepsi, Snickers and Verizon.

TICKETS

Are tickets still available for Super Bowl 50?
NFL Ticket Exchange powered by Ticketmaster is the only NFL approved resale site where fans can buy and sell verified authentic Super Bowl 50 tickets. Visit NFLTicketExchange.com to buy and sell tickets to Super Bowl 50.

Are there seats designated for wheelchairs?
Yes, but all ADA seating has been allocated for Super Bowl 50.

Do I need a ticket to be near the stadium on gameday?
Yes. In order to enter the security perimeter around Levi’s® Stadium, you must have a Super Bowl 50 game ticket and pass through an Entry Plaza for security screening.

Does my infant or child need a ticket to attend the Super Bowl?
Yes. Everyone who enters the stadium must have a ticket for the game, including children of all ages.

Do you need a different ticket to go on the field for the halftime show?
Only credentialed staff will be permitted on the field for the Pepsi Super Bowl Halftime Show.

How can I watch the game if I don?t have tickets?
Super Bowl 50 will air on CBS, so all those without tickets can enjoy the game in the comfort of their home or at their favorite local establishment.

STADIUM RULES / POLICIES

What items are prohibited from the stadium?
Prohibited bags include, but are not limited to: purses or bags larger than 4.5″ x 6.5″, coolers, briefcases, backpacks, fanny packs, cinch bags/draw string bags that are not clear or exceed 12″ x 6″ x 12″, luggage of any kind, computer bags, binocular cases and camera bags, and large traditional seat cushions that have pockets, zippers, compartments or covers.

The following prohibited item list is a guide only. It is not intended to be all-inclusive.
• Alcohol (unless purchased at an NFL venue)
• Animals (except assistive animals)
• Banner (any object that obstructs the view of another)
• Beach Balls
• Beverage (unless purchased at an NFL venue)
• Camcorders
• Aerosol Cans
• Coolers (of any size)
• Bottles
• Food (unless purchased at an NFL venue)
• Footballs
• Fireworks
• Frisbees
• Laser Lights and Pointers
• Mace/Pepper Spray
• Motorized Scooters and Skateboards
• Noisemakers and Horns
• Poles, Sticks, Missile like objects of any kind
• Selfie Sticks
• Strollers
• Tripods
• Umbrellas
• Weapons, knives and explosives
• Whistles

What size bag can I bring into the stadium?
The NFL strongly encourages fans not to bring any type of bag to the Super Bowl, but if necessary, those outlined below are permissible:
• Bags that are clear plastic, vinyl or PVC and do not exceed 12″ x 6″ x 12″ OR
• One-gallon clear plastic freezer bag (Ziploc bag or similar), AND
• Small clutch bags, 4.5″ x 6.5″, with or without a handle or strap, can be taken into the stadium with one of the clear plastic bag options.
• An exception will be made for medically necessary items after thorough inspection at a gate designated for this purpose.

Will the stadium provide clear bags?
No, the NFL and Levi’s® Stadium will not provide clear bags on Super Bowl Sunday. Fans may use a one-gallon clear plastic freezer bag (Ziploc bag or similar) or clear bags may be purchased in advance on NFLShop.com or at the NFL Shop at Super Bowl presented by Visa, located at Moscone Center West. Other NFL Shop locations are listed on SuperBowl.com or in the official app for events leading up to the game, the Road to 50 app.

Will there be a bag check?
No. Please be sure you are familiar with the NFL’s bag policy before arriving at Levi’s® Stadium on Super Bowl Sunday. Prohibited bags should remain in your vehicle, at your home or in your hotel room. The NFL, Levi’s® Stadium and the Santa Clara Police Department will not store prohibited or excluded items for spectators. Visit NFL All Clear for more details.

I am bringing an infant with me to the game; will I be able to bring in a diaper bag?
Bags that are clear plastic, vinyl or PVC and do not exceed 12″ x 6″ x 12″ should serve the purpose of a diaper bag for Super Bowl Sunday.

Can I bring food/drinks into the stadium?
Only food and beverage purchased at NFL venues (GameDay Fan Plaza Presented by SAP, NFL Tailgate Party, NFL On Location) will be allowed into Levi’s® Stadium on Super Bowl Sunday. No outside food and beverage will be permitted.

What pregame events are open to general ticketholders on gameday?
Upon exiting the Entry Plazas, all Super Bowl 50 ticketholders are invited to visit GameDay Fan Plaza Presented by SAP before entering the stadium to take their seats. GameDay Fan Plaza will feature live concerts on the SAP Concert Stage, Vince Lombardi Trophy photo op, marching bands, participatory games, concessions and more! GameDay Fan Plaza will open simultaneously with the Entry Plazas at 11AM on Super Bowl Sunday.

GAMEDAY INFORMATION

How do I find important alerts regarding the status of the game?
For exclusive in-stadium content and alerts, visit NFL.com/SBApp to download the official app

Follow @SuperBowl and @superbowl50 on Twitter for updates.

Questions about gameday or Super Bowl week events? Tag your posts with #SBQuestions.

What is the Super Bowl Stadium App?
The SUPER BOWL STADIUM APP is a must-have for any fan going to The Big Game. The SUPER BOWL STADIUM APP will enrich every fan’s Super Bowl 50 experience starting long before kickoff until the last piece of confetti falls in Levi’s® Stadium. Before the game, fans can use the app to explore transportation options and find out what’s going on before the game at GameDay Fan Plaza Presented by SAP. While at the game, fans can use the app to watch Super Bowl commercials, watch instant replays from four different camera angles and explore interactive stadium maps. The SUPER BOWL STADIUM APP can be downloaded by visiting NFL.com/SBApp or the app store. Available as a standalone app on iOS and Android and in NFL Mobile on Windows 8.1+ devices.

Is there a map of the seating bowl?
Yes. Visit SuperBowl.com or download the official app to view maps of Levi’s® Stadium for Super Bowl 50. Learn more about all Super Bowl 50 app experiences at NFL.com/SBApp.

What time is kickoff?
Super Bowl 50 will kick off at 3:25PM PT on Sunday, February 7, at Levi’s® Stadium in Santa Clara, CA. Fans are encouraged to arrive early to enjoy GameDay Fan Plaza Presented by SAP before entering the stadium and pregame entertainment in the stadium prior to kickoff.

What will be available for purchase inside the stadium?
Officially licensed Super Bowl 50 merchandise, food and beverage will be available for purchase inside Levi’s® Stadium on gameday.

Is there Wi-Fi in the stadium?
Yes. Levi’s® Stadium is equipped with Wi-Fi and is expected to support fans? social and digital media needs throughout gameday.

Is the stadium wheelchair accessible?
Yes. Levi’s® Stadium elevators and escalators are available to accommodate guests with disabilities.

Can I watch the game at NFL Experience Engineered by GMC or Verizon Super Bowl Central?
No. On Super Bowl Sunday, NFL Experience Driven by Hyundai closes at 2PM, and Super Bowl City Presented by Verizon closes at 3PM.

Are there medical personnel at the stadium I can call?
Should you need immediate emergency medical assistance, please call 911.

In non-emergency situations, guests requiring medical assistance should contact any uniformed staff member or visit a First Aid station.

QUESTIONS?

Questions about gameday? Tag your posts with #SBQuestions.